FAQ
Frequently Asked Questions
Information about ordering, retail purchases, wholesale, custom requests, and business partnerships with Bali Chandra Jewelry.
At the moment, the Bali Chandra Jewelry website serves as a product catalog and information platform. Orders cannot be placed through an online checkout system yet. You can contact us through the available contact channels to ask about product details, stock availability, and the ordering process.
Choose the product you are interested in from the website catalog, then contact our team with the product name, order quantity, and any special requirements. Our team will assist you with pricing, stock availability, production estimates, and shipping details.
Yes. We accept retail purchases for customers who would like to buy individual pieces or small quantities. Stock availability can be confirmed directly with our team before placing an order.
Yes. We are open to wholesale purchases. For larger orders, please contact us directly so we can provide special pricing, minimum order details, product options, and estimated production timelines.
Yes. We are open to working with resellers, retailers, store owners, concept stores, hotels, villas, galleries, brands, designers, and international partners.
For selected product types, custom requests may be available depending on the design, materials, order quantity, and production complexity. You can send us design references or concepts first, and our team will review the request.
Not all products are always ready stock. Some products are available immediately, while others may need to be produced first. Please confirm product availability before placing an order.
You can reach us through the contact information available on the website. Please include the product name, order quantity, shipping location, and type of request so our team can assist you more efficiently.
Yes. We accept larger quantity orders for stores, resellers, souvenirs, events, and other business needs. Production time depends on the order quantity, product details, and material availability.
Prices shown on the website may change depending on materials, design, order quantity, and stock availability. For the latest pricing, especially for wholesale or custom orders, please confirm directly with our team.
Bali Chandra Jewelry offers various product categories, including pendants, earrings, rings, bracelets, and other jewelry pieces. Collections may continue to grow and change based on new designs and product availability.
Yes. You are welcome to consult with us before placing an order. Our team can help with product recommendations, size information, design options, and estimated pricing based on your needs.
We can assist with shipping based on the destination. For domestic or international shipping, costs and estimated delivery times depend on the delivery address, shipping service, and applicable shipping terms.
Since the website does not currently support direct online payments, payment details will be provided by our team after the order details are confirmed. Payment is made through an agreed method before the order is processed or shipped.
Production time depends on the product type, order quantity, design details, and material availability. Ready stock items can usually be processed faster. For wholesale or custom orders, estimated timelines will be provided after the order details are confirmed.
Yes. Wholesale purchases usually have a minimum order requirement. The minimum quantity may vary depending on the product type and order needs. Please contact us for more detailed wholesale information.